1. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

2. We encourage you to take precautions when giving out any confidential information over the Internet. You will not be asked to provide personal details online to access our product information.

 

3. Roadside Assistance Programme Update: Effective 1 September 2026, RSA Auto Network Sdn Bhd will be the new roadside assistance provider for Great Eastern Life Malaysia. Services include towing, roadside repairs, car replacement assistance, hotel accommodation arrangement, service centre referrals, and other related assistance services. Terms and conditions apply. 📞 24-Hour Customer Service Hotline: 03-4813 3519 

 

4. Update your contact details now! Log in to e-Connect → My Service Request → Update Personal Details to ensure you receive important notifications and updates.

Your Guide to Wellness Reward

What is Wellness Reward?

Your healthcare wallet
Wellness Reward is a dedicated healthcare wallet under Smart Health Protector, designed to store your bonuses for the use on selected healthcare benefits. 
Rewarding Healthy Choices
Eligible bonuses will be automatically credited to your Wellness Reward when you stay claim-free, or when you choose to receive treatment from any The Great Journey medical service provider.
Enjoy More Benefits
You can use the accumulated bonuses in your Wellness Reward to support your well-being through preventive care benefits and elevate your healthcare protection with special benefits.

Note: Terms and conditions apply. 

How can my Wellness Reward grow?

Healthy Rewards Bonus

RM3,000 Healthy Rewards Bonus will be credited to your Wellness Reward at the end of each policy year:

  • Rewarding you every year if you do not make a claim in the immediately preceding year, up to a total of 10 times
The Great Journey Bonus

RM1,500 The Great Journey Bonus will be credited to your Wellness Reward at the end of the policy year:

  • Supporting you every year even if all your claims are incurred within the policy year, at any clinic, hospital or physiotherapy center under The Great Journey, up to a total of 10 times

Note: Terms and conditions apply. 

You can use the bonuses in your Wellness Reward to pay for:

Supporting your health and well-being through Stay-Well & Primary Care Benefits
  • Health screenings
  • Vaccinations
  • Visits to The Great Journey clinics  
  • Visits to The Great Journey physiotherapy centers
  • Digital health service platforms
Enhanced healthcare support when you need it

Use your bonuses in your Wellness Reward for selected healthcare expenses,including:

  • Special Care Benefit 
  • Medical Appliances  
  • Mental Health Benefit 
Strengthen your protection & future with Protect Booster & Total Investment Value Booster
  • Protect Booster

Provides additional support to pay the remaining eligible medical expenses when your Annual Limit is fully exhausted, or additional protection in the event of the life assured’s death.

  • Total Investment Value Booster

Boost your policy's Total Investment Value.

Note: Terms and conditions apply. 

How Wellness Reward complements your healthcare journey

how-wellness-reward-complements-your-healthcare-journey

Information correct as at 1 October 2026.

Terms and conditions apply.