1. Great Eastern nationwide Customer Service Centres and the Customer Service Careline will be closed from 16/2/2026 (Mon) at 1:00 PM to 18/2/2026 (Wed) in conjunction with the Chinese New Year celebration. Business will resume as usual on 19/2/2026 (Thu). In addition, selected Customer Service Centres specifically Alor Setar, Johor Bahru, Batu Pahat and Kluang will remain closed until 19/2/2026 (Thu) in observance of Awal Ramadan. Business will resume on 20/2/2026 (Fri). Thank you for your understanding, and we wish you a wonderful Chinese New Year and Awal Ramadan season!

 

2. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

3. We encourage you to take precautions when giving out any confidential information over the Internet. You will not be asked to provide personal details online to access our product information.

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The information which you have provided in this form may be used by Great Eastern Life Assurance (Malaysia) Berhad (the Company) and its agents to keep you updated with important announcements, information and news about the Company, its products, services, promotions and offers from time to time. You may withdraw your consent to any of the above communications by calling Customer Service Careline at 1300-1300 88 or by writing to us at wecare-my@greateasternlife.com. For more information on how we process your personal data, please refer to the Company's Personal Data Protection Notice.

Maklumat yang anda berikan dalam borang ini akan digunakan oleh Great Eastern Life Assurance (Malaysia) Berhad (Syarikat) dan ejennya untuk memastikan anda dimaklumkan dengan pengumuman penting, maklumat dan berita berkenaaan Syarikat, produk, perkhidmatan, promosi dan tawaran dari semasa ke semasa. Anda boleh menarik balik kebenaran ke atas mana-mana komunikasi tersebut dengan menghubungi Talian Perkhidmatan Khidmat Pelanggan di talian 1300-1300 88 atau menulis kepada Syarikat di wecare-my@greateasternlife.com. Untuk keterangan lanjut bagaimana Syarikat menggunakan data peribadi anda, sila rujuk kepada Notis Perlindungan Data Peribadi Syarikat.

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