1. Great Eastern nationwide Customer Service Centres (except Sabah) and Customer Service Careline will be closed at 1.00pm on 24/12/2025 (Wednesday) in conjunction with the Christmas holiday. The Sabah branch will be closed from 8.30am to 5.15pm on 24/12/2025 (Wednesday). We will resume business as usual on 26/12/2025 (Friday). We apologise for any inconvenience caused.

 

2. If you are affected by flood and hold an eligible policy with us, please click here to submit your claim.

 

3. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

4. We have updated our Customers’ Personal Data Protection Notice to ensure greater transparency and control over your personal data. We remain committed to protecting your privacy and ensuring your personal data is managed responsibly and securely. You can view the full updated notice here.

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Terms & Conditions

The statements and descriptions contained in this website are strictly to be read and construed as general information for quick reference and illustration purposes only and shall not in any event to be treated as a binding contract in anyway whatsoever.

Viewers are advised to contact Great Eastern Life Assurance (Malaysia) Berhad or its agents for further and better particulars of information on the products offered by us.

The descriptions contained herein are not intended to be complete descriptions of all terms, exclusions and conditions of the products available and shall be relied upon by any potential viewers as such.

Great Eastern Life Assurance (Malaysia) Berhad shall not be responsible for any damages whatsoever arising out of, or related to the user of this website.

WARNING
Use of this computing service is governed by the Company's policy. Activities on this computer system are monitored and recorded. Unauthorised Access, Misuse and/or Abuse of computer information and facility are treated as serious violations which would be subjected to legal and/or disciplinary actions including termination of employment/contract.

The data that is acquired through this service may contain Privileged/Confidential information which is strictly for use by authorised party only.


General line: (603) 4259 8888
Customer Service Care line: 1-300-1-300-88.
Email : wecare-my@greateasternlife.com

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  External Link Notification

This link will bring you to a third-party website which Great Eastern has no control ("3rd Party Website"). Any use of the 3rd Party Website will be subject to and any information you provide will be governed by the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security.

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