Our commitment to you

Fair Dealing

At Great Eastern, fair dealing is central to our corporate culture. We are fully committed to providing you with the best possible service in a timely, fair, transparent and professional manner.


Our business ethics


We will provide:

  • Professional and quality advice based on your individual needs and circumstances
  • Clear details of products and plans, as well as the features, benefits and risks, terms and conditions
  • The commitment to help you make informed decisions
  • Comprehensive products and services to meet your financial and insurance needs at different stages of life
  • Prompt response to your feedback
Human Rights

The Great Eastern Group upholds human rights principles to ensure that slavery and human trafficking are not taking place within our directly employed workforce as well as any of our outsourced service providers and vendors. 

If you have feedback you would like to share, please email wecare-sg@greateasternlife.com or call 1800 248 2888.