"My late father was never one who expressed love with words or affection. Instead, he showed it through his actions. When I first started my career in insurance, he bought a 15 year endowment plan from me—although I knew he never needed it. Through my parents, I've learnt how to be kind and compassionate. And to me, being an agent and helping my clients with their claims is my way of bringing hope and peace to their lives. The sense of assurance and safety is something money can never buy."