1. Great Eastern nationwide Customer Service Centres and the Customer Service Careline will be closed from 16/2/2026 (Mon) at 1:00 PM to 18/2/2026 (Wed) in conjunction with the Chinese New Year celebration. Business will resume as usual on 19/2/2026 (Thu). In addition, selected Customer Service Centres specifically Alor Setar, Johor Bahru, Batu Pahat and Kluang will remain closed until 19/2/2026 (Thu) in observance of Awal Ramadan. Business will resume on 20/2/2026 (Fri). Thank you for your understanding, and we wish you a wonderful Chinese New Year and Awal Ramadan season!

 

2. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

3. We encourage you to take precautions when giving out any confidential information over the Internet. You will not be asked to provide personal details online to access our product information.

For many Muslims, fulfilling one’s religious duties is a deeply personal and meaningful goal. It was something Saiyidah’s father had hoped to accomplish, but he passed away due to a heart condition before he could see it through.  After his passing, Saiyidah felt a deep sense of loss, and the heavy weight of something left unfinished. 

When she received the payout from her father’s Great Eastern Takaful plan, she was able to honour that final responsibility on his behalf. Carrying out what he had once hoped to complete gave her comfort and helped her find peace in her grief.  

Despite living in a different state, her Great Eastern Takaful financial representative guided her through the process with care and ease, making everything feel lighter during a difficult time. 

The experience also made Saiyidah realise the importance of protecting her loved ones. Today, she and her brother have nominated each other as beneficiaries of their own Takaful plans. This ensures they will always be there for one another.

“My Great is knowing that my father’s responsibilities were fulfilled and his rights honoured.” 

#ReachforGreat #GreatEasternMY

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