1. Great Eastern nationwide Customer Service Centres (except Sabah) and Customer Service Careline will be closed at 1.00pm on 24/12/2025 (Wednesday) in conjunction with the Christmas holiday. The Sabah branch will be closed from 8.30am to 5.15pm on 24/12/2025 (Wednesday). We will resume business as usual on 26/12/2025 (Friday). We apologise for any inconvenience caused.

 

2. If you are affected by flood and hold an eligible policy with us, please click here to submit your claim.

 

3. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

4. We have updated our Customers’ Personal Data Protection Notice to ensure greater transparency and control over your personal data. We remain committed to protecting your privacy and ensuring your personal data is managed responsibly and securely. You can view the full updated notice here.

For many Muslims, fulfilling one’s religious duties is a deeply personal and meaningful goal. It was something Saiyidah’s father had hoped to accomplish, but he passed away due to a heart condition before he could see it through.  After his passing, Saiyidah felt a deep sense of loss, and the heavy weight of something left unfinished. 

When she received the payout from her father’s Great Eastern Takaful plan, she was able to honour that final responsibility on his behalf. Carrying out what he had once hoped to complete gave her comfort and helped her find peace in her grief.  

Despite living in a different state, her Great Eastern Takaful financial representative guided her through the process with care and ease, making everything feel lighter during a difficult time. 

The experience also made Saiyidah realise the importance of protecting her loved ones. Today, she and her brother have nominated each other as beneficiaries of their own Takaful plans. This ensures they will always be there for one another.

“My Great is knowing that my father’s responsibilities were fulfilled and his rights honoured.” 

#ReachforGreat #GreatEasternMY

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