1. In observance of Hari Raya Aidilfitri, Great Eastern nationwide Customer Service Centres and Customer Service Careline will be closed from 20/3/2026 (Fri) to 23/3/2026 (Mon). Business will resume on 24/3/2026 (Tue). In addition, Kota Bharu and Kuala Terengganu branches will observe an earlier closure from 19/3/2026 (Thu) to 23/3/2026 (Mon), and will resume business on 24/3/2026 (Tue). Meanwhile, Alor Setar, Johor Bahru, Batu Pahat, Kluang and Melaka branches will be closed from 20/3/2026 (Fri) to 24/3/2026 (Tue), and will resume business on 25/3/2026 (Wed). Thank you for your understanding, and we wish you a blessed Hari Raya Aidilfitri!

 

2. 2025 PREMIUM PAID AND ANNUAL STATEMENT are now available in e-Connect for download. Find out more here.

 

3. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

4. We encourage you to take precautions when giving out any confidential information over the Internet. You will not be asked to provide personal details online to access our product information.

Bringing Impact to Communities

Create a dynamic workplace and society though championing people development and community development

Valuing our People 

Beyond being a trusted insurer, we are committed to fostering a supportive, collaborative workplace where employees feel valued, grow personally, and build meaningful careers. By embracing diversity, we create an environment where individuals feel valued and supported, encouraging them to take ownership of their actions and contribute to our shared success.

Giving Back to the Community

We aim to be a force for good and enable communities to Reach for A Greater Tomorrow by actively seeking out opportunities and partnerships that can uplift communities. Across Great Eastern Malaysia, we launched the Great Eastern Cares programme focusing on four focus areas: improving financial literacy, making insurance accessible, enhancing quality of lives, and protecting the environment.