1. Great Eastern nationwide Customer Service Centres (except Sabah) and Customer Service Careline will be closed at 1.00pm on 24/12/2025 (Wednesday) in conjunction with the Christmas holiday. The Sabah branch will be closed from 8.30am to 5.15pm on 24/12/2025 (Wednesday). We will resume business as usual on 26/12/2025 (Friday). We apologise for any inconvenience caused.

 

2. If you are affected by flood and hold an eligible policy with us, please click here to submit your claim.

 

3. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

4. We have updated our Customers’ Personal Data Protection Notice to ensure greater transparency and control over your personal data. We remain committed to protecting your privacy and ensuring your personal data is managed responsibly and securely. You can view the full updated notice here.

Transforming lives through smart nutrition choices is Great.

A health scare in her 20s led Rachel into the world of nutrition. Realizing the power of food for health, she enrolled in dietetics at Universiti Sains Malaysia (USM).

As a registered dietitian at Pantai Hospital Ipoh (PHI), she helped delay dialysis for Mrs. Tan, a 58-year-old with type 2 diabetes and chronic kidney disease, by eight years through tailored dietary care.

Their first viral post on ‘detox’ diets reached 100,000 readers in its debut week. Now in its fifth year, the platform has grown into a community of 11,000, offering meal plans, virtual classes, and consultations. 

Inspired by such success, Rachel co-founded 食医派 (My Dietitian Next Door) in 2018, creating a digital hub for nutrition education.

Rachel’s journey, from USM to PHI and now across the nation, shows her dedication to making nutrition accessible for all.

“I quickly learned that feeling good starts with what’s on your plate.”

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