1. Great Eastern nationwide Customer Service Centres (except Sabah) and Customer Service Careline will be closed at 1.00pm on 24/12/2025 (Wednesday) in conjunction with the Christmas holiday. The Sabah branch will be closed from 8.30am to 5.15pm on 24/12/2025 (Wednesday). We will resume business as usual on 26/12/2025 (Friday). We apologise for any inconvenience caused.

 

2. If you are affected by flood and hold an eligible policy with us, please click here to submit your claim.

 

3. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

4. We have updated our Customers’ Personal Data Protection Notice to ensure greater transparency and control over your personal data. We remain committed to protecting your privacy and ensuring your personal data is managed responsibly and securely. You can view the full updated notice here.

Uplifting communities for a brighter future is Great

Growing up in poverty, Stefan understands what it’s like to struggle. For the past 35 years, he has dedicated himself to uplifting others, currently leading over 150 projects in more than 50 countries.  

While working in the hotel industry, he recognised the increasing amount of waste generated. He then initiated programs that could turn this waste into livelihoods, creating income-generating opportunities and building water wells and toilets for villages. 

Even before the UN’s Sustainable Development Goals became official in 2015, Stefan was already championing initiatives for No Poverty and Clean Water. 

Some of his standout programs include Soap For Hope, which recycles used hotel soaps into new soap bars, helping over a million people across 188 cities; Linens For Life, which upcycles discarded hotel linens into saleable goods, saving millions of litres of water and cutting down CO2 emissions; and CoffeeBriques, which turns used coffee grounds into eco-friendly fuel.

Stefan also makes time to mentor students, support NGOs, and regularly visit impoverished communities to address their needs. 

In 2020, he received the Eco-Business A-Lister award and earned a Doctorate in Business Administration in 2024. 

“What others saw as waste, I saw as opportunities to uplift communities."

Discover more Great stories