1. Great Eastern nationwide Customer Service Centres (except Sabah) and Customer Service Careline will be closed at 1.00pm on 24/12/2025 (Wednesday) in conjunction with the Christmas holiday. The Sabah branch will be closed from 8.30am to 5.15pm on 24/12/2025 (Wednesday). We will resume business as usual on 26/12/2025 (Friday). We apologise for any inconvenience caused.

 

2. If you are affected by flood and hold an eligible policy with us, please click here to submit your claim.

 

3. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

4. We have updated our Customers’ Personal Data Protection Notice to ensure greater transparency and control over your personal data. We remain committed to protecting your privacy and ensuring your personal data is managed responsibly and securely. You can view the full updated notice here.

Foreign Worker Hospitalisation & Surgical Scheme (SKHPPA)

In view of increasing hospital and surgical charges, this Scheme is specially designed to reduce the financial burden of the Employers of foreign workers in the event of hospital admission of their foreign workers due to accident or illness.

The benefit(s) payable under eligible policy is(are) protected by PIDM up to limits. Please refer to PIDM’s TIPS Brochure or contact Great Eastern General Insurance (Malaysia) Berhad or PIDM (visit www.pidm.gov.my).

Key benefits

 

Benefits

Amount (RM)

1.   

a.        Daily hospital & room board (maximum up to 30 days)

b.       Intensive care unit (ICU) (Maximum up to 15 days)

As charged in accordance to charges consistent with third (3rd) class room and board to a maximum of RM160.00 per day in a non-corporatised Malaysian government hospital in conformance to the charges specified under Fees Act 1951, Fees (Medical) Order 1982.

2.   

Hospital supplies and services

3.    

Operating theatre

4.    

Surgical fees (exclude organ transplantation)

5.    

Anaesthetist fees

6.     

In-hospital physician visits (maximum up to 30 days)

7.   

In hospital specialist consultation visits (maximum up to 30 days)

8.    

Ambulance fees/ medical report fees

Maximum overall annual limit (item 1 to 8)

RM20,000.00

Annual premium: RM120 per worker

 

Note

All benefits payable for any number of disabilities in any one given Period of Insurance is subject to the Overall Annual Limit of RM20, 000.00 per Insured Worker.