1. Great Eastern nationwide Customer Service Centres (except Sabah) and Customer Service Careline will be closed at 1.00pm on 24/12/2025 (Wednesday) in conjunction with the Christmas holiday. The Sabah branch will be closed from 8.30am to 5.15pm on 24/12/2025 (Wednesday). We will resume business as usual on 26/12/2025 (Friday). We apologise for any inconvenience caused.

 

2. If you are affected by flood and hold an eligible policy with us, please click here to submit your claim.

 

3. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

4. We have updated our Customers’ Personal Data Protection Notice to ensure greater transparency and control over your personal data. We remain committed to protecting your privacy and ensuring your personal data is managed responsibly and securely. You can view the full updated notice here.

Great Tenang Madani, 6 great benefits from only RM6.50/mth
Great Tenang Madani, 6 great benefits from only RM6.50/mth
Empowering you with Great Insights
Sign up for eligible medical riders with no waiting period

Great Eastern Corporate App:
Deletion of Account 

Your data can be deleted from the Great Eastern Corporate App by following these procedures:

Requests for data deletion due to resignation, death, or any other reasons must be submitted in writing to the company's designated human resource representative.

The company's designated human resource representative will submit the request in writing to Great Eastern Life. We will review and process the request based on the Employee Benefit Policy’s terms and conditions. Upon approval, the deletion will be effective within 120 days.  

External Link Popup

  External Link Notification

This link will bring you to a third-party website which Great Eastern has no control ("3rd Party Website"). Any use of the 3rd Party Website will be subject to and any information you provide will be governed by the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security.

Proceed