1. If you are affected by flood and hold an eligible policy with us, please click here to submit your claim.

 

2. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

3. We encourage you to take precautions when giving out any confidential information over the Internet. You will not be asked to provide personal details online to access our product information.

 

4. We have updated our Customers’ Personal Data Protection Notice to ensure greater transparency and control over your personal data. We remain committed to protecting your privacy and ensuring your personal data is managed responsibly and securely. You can view the full updated notice here.

Provider types

Provider Type Description Eligibility
The Great Journey ClinicGreat Journey Logo

Together with The Great Journey Clinics, we are committed to making quality primary care more accessible and affordable for you and your family. Our dedicated team provides trusted care close to home and ensures a seamless transition to The Great Journey Hospitals for advanced treatment when necessary. We’re here for you, at every step of your healthcare journey. 

Policyholders with medical plan  eligible for Outpatient Treatment coverage.*

*Please refer to your policy contract for the details of your benefits. 
The Great Journey HospitalGreat Journey Logo

The Great Journey Hospitals are a curated selection from our existing panel, recognised for their demonstrated commitment to delivering quality care, affordability, and exceptional service to our policyholders. Policyholders admitted to these hospitals will enjoy an enhanced and seamless experience, including:

  • Gestures of Care upon admission such as admission gift, fruit basket, etc.
  • Fee waivers for Admission Deposit, Admission Fee, Identity (ID) band charges, and COVID-19 screening test.
  • Priority admission counters, ticketing machines and exclusives lounges.
  • Kiddo Express Programme.
  • Early Discharge without having to wait for Final Guarantee Letter with/without minimal deposit.
  • Great Assist – Dedicated hospital support for policyholders during their stay.

*T&C apply. These privileges are subject to availability/change.  

Policyholders with medical plan eligible for Hospitalisation coverage.*



 

 

 

 

*Please refer to your policy contract for the details of your benefits. 

Panel Clinic

(for New Business & CS
Alterations/Reinstatement) 

A medical facility or approved doctor who has a pre-arranged agreement with the Company to provide insurance check-up services. This helps the Company to assess the health and determine the risk associated with insuring the applicant, which may influence premium rates. 

For New Business applicants, Benefit Alterations or Policy Reinstatement by existing policyholders. 
Panel Hospital A broad network of approved panel hospitals across Malaysia. 
All Great Eastern Life policyholders with eligible medical plan.*

*Please refer to your policy contract for the details of your benefits.
Provider types

The Great Journey ClinicGreat Journey Logo

Together with The Great Journey Clinics, we are committed to making quality primary care more accessible and affordable for you and your family. Our dedicated team provides trusted care close to home and ensures a seamless transition to The Great Journey Hospitals for advanced treatment when necessary. We’re here for you, at every  
step of your healthcare journey. 

Policyholders with medical plan eligible for Outpatient Treatment coverage.*

*Please refer to your policy contract for the details of your benefits. 

The Great Journey HospitalGreat Journey Logo

The Great Journey Hospitals are a curated selection from our existing panel, recognised for their demonstrated commitment to delivering quality care, affordability, and exceptional service to our policyholders. Policyholders admitted to these hospitals will enjoy an enhanced and seamless experience, including: 

  • Gestures of Care upon admission such as admission gift, fruit basket, etc.
  • Fee waivers for Admission Deposit, Admission Fee, Identity (ID) band charges, and COVID-19 screening test.
  • Priority admission counters, ticketing machines and exclusives lounges.
  • Kiddo Express Programme.
  • Early Discharge without having to wait for Final Guarantee Letter with/without minimal deposit.
  • Great Assist – Dedicated hospital support for policyholders during their stay. 

*T&C apply. These privileges are subject to availability/change.

Policyholders with medical plan eligible for Hospitalisation coverage.*

*Please refer to your policy contract for the details of your benefits. 

Panel Clinic (for New Business & CS Alterations/Reinstatement) 

A medical facility or approved doctor who has a pre-arranged agreement with the Company to provide insurance check-up services. This helps the Company to assess the health and determine the risk associated with insuring the applicant, which may influence premium rates. 

For New Business applicants, Benefit Alterations or Policy Reinstatement by existing policyholders. 

Panel Hospital

A broad network of approved panel hospitals across Malaysia. 

All Great Eastern Life policyholders with eligible medical plan.*

*Please refer to your policy contract for the details of your benefits. 

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