Integrated Shield & supplementary plans: What to do if you need medical attention?

What to do if you need medical attention?

Getting the best coverage from your Integrated Shield and supplementary plans

Being in good health is key to leading a quality life. However, there may be times when medical care is required due to unforeseen ailments and illnesses. We are here to help you ease through your medical needs, so that you can focus on your recovery.

Here’s what you should know about getting the best coverage from your plan:

  • Integrated Shield coverage is added on top of your MediShield Life coverage.
  • All Integrated Shield plans, when bundled with a supplementary plan, will require a minimum of 5% co-payment to help insurance premiums remain affordable in the long-term.
  • Do read your policy documents for coverage on the treatment you seek and the ward you are entitled to.
  • Get complete assurance by applying for pre-approval from us to determine that your planned medical treatment or prescribed medication is covered.

How can I ensure that more of my medical expenses can be covered?

Having Integrated Shield coverage may help cover majority of the hospitalisation costs you may incur in your lifetime. However it’s prudent to consider expanding your health insurance portfolio to ensure that your healthcare expenses are well taken care of without worrying about depleting your personal savings to recover and remain healthy.

Your health insurance portfolio can provide financial support for key health-related events:

Health insurance plans


Hospitalisation – Integrated Shield and supplementary plans

Up to 95% of eligible medical bill to defray your expenses

Hospital Cash

Daily hospital cash payouts for that added financial support

Critical Illness

Lump sum cash payout upon diagnosis to do as you wish -

Taking a break off work, spending time with family or seeking alternative treatments


Income payout upon disability or lump sum cash payout upon total and permanent disability to fund your lifestyle


Cash benefit or inheritance to your loved ones

Review your health insurance portfolio from time to time to ensure you and your family are protected.

Certainty of what your policy covers against your hospital bill

For many, hospitalisation and medical surgery can be planned ahead of time. Exclusively for our GREAT SupremeHealth customers, you can get your medical expenses pre-authorised by us even before your treatment so that you can focus on a speedy recovery.

Call Health Connect at 65632233 and get recommendation for a specialist and appointment booking to your convenience.

Greater peace of mind with a certificate of pre-authorisation:

Certainty of eligible medical expenses – know what is covered before your treatment

  • Cash deposit not required upon hospital admission and discharge1
  • Hassle-free discharge as we will settle the eligible medical expenses1 directly with the hospital 



1Payment for non-eligible medical expenses and self-pay components such as co-payment, pro-ration etc. may still be required.


This advertisement has not been reviewed by the Monetary Authority of Singapore.

The information presented is for general information only and does not have regard to the specific investment objectives, financial situation or particular needs of any particular person.

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC).  Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact us or visit the Life Insurance Association (LIA) or SDIC websites ( or

Information correct as at 1 April 2023.



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Review your health insurance portfolio from time to time to ensure you and your family are protected.

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