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Your questions answered
Yes, the hospital and surgical expenses will extend to cover communicable diseases which include Influenza A flu virus (H1N1), Hand Foot and Mouth Disease (HFMD), Severe Acute Respiratory Syndrome (SARS) and Tuberculosis.
This is an MOM requirement. MOM requires all insurance and bond to have an additional 2 months of cover so that in any event / reason the maid overstays in Singapore after her work permit has expired, she is still covered under the insurance.
Yes, you are covered for outpatient treatments up to the sum insured provided that they are a result of injury.
For Nanny and Silver plans, if the total amount of hospital and surgical expenses you claim is more than $15,000 in a policy year, you must pay a co-payment as shown in the table below.
Co-payment table
| Hospital and surgical expenses | Co-payment |
| Up to $15,000 | None |
| Above $15,000, up to the limit shown in the schedule | 25% of the amount being claimed |
| Cancellation Period | Amount Refunded |
| Within 60 days | 80% of Premium |
| 61 days to 120 days | 50% of Premium |
| 121 days to 180 days | 30% of Premium |
| 181 days to 270 days | 20% of Premium |
| 271 days onwards | No Refund |
Yes, we will cover any hospital and surgical expenses incurred outside of Singapore with your permission when they suffer an injury or illness which results in a serious medical condition, and a medical practitioner confirms that the insured person needs emergency medical treatment in order to prevent death or serious immediate or long-term health problems.
If you cancel your GREAT Maid Protect policy prior to end of insured period, you will be entitled to refund of premiums accordingly (subject to no claims made to the policy): If the policy is cancelled before the date the cover starts, we will refund the premium you have paid, less an S$25 administration charge.
Cancellation Period
|
Amount Refunded
|
Within 60 days
|
80% of Premium
|
61 days to 120 days
|
50% of Premium
|
121 days to 180 days
|
30% of Premium
|
181 days to 270 days
|
20% of Premium
|
271 days onwards
|
No Refund
|
Understand the details before buying
^Applicable for helper 50 years old and below.
* Hospitalisation and Surgical expense section is subject to pro-ration factor and co-payment factor if applicable.
The above is for general information only. It is not a contract of Insurance. Please refer to the policy documents for the terms, conditions and exclusions of the insurance plan.
This policy is subject to the Payment Before Cover Warranty Clause, which requires the premium to be paid and received on or before the inception date of the policy.
This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your Policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact us or visit the General Insurance Association (GIA) or SDIC websites (www.gia.org.sg or www.sdic.org.sg).
Pre-existing medical conditions are not covered by the Policy.
GREAT Maid Protect is underwritten by Great Eastern General Insurance Limited, a wholly-owned subsidiary of Great Eastern Holdings Limited and a member of the OCBC Group.
Information correct as at 17 August 2026.
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Terms and conditions apply:
^Discount is valid from 1 July 2026 to 30 September 2026, both dates inclusive. Applicable for all plan types, new policy sign up(s) only. Discount is applicable to domestic helpers aged 50 and below only, and is not applicable for helpers above 50 years old. Campaign code must be keyed in to be eligible for the discount.