1. In observance of Hari Raya Aidilfitri, Great Eastern nationwide Customer Service Centres and Customer Service Careline will be closed from 20/3/2026 (Fri) to 23/3/2026 (Mon). Business will resume on 24/3/2026 (Tue). In addition, Kota Bharu and Kuala Terengganu branches will observe an earlier closure from 19/3/2026 (Thu) to 23/3/2026 (Mon), and will resume business on 24/3/2026 (Tue). Meanwhile, Alor Setar, Johor Bahru, Batu Pahat, Kluang and Melaka branches will be closed from 20/3/2026 (Fri) to 24/3/2026 (Tue), and will resume business on 25/3/2026 (Wed). Thank you for your understanding, and we wish you a blessed Hari Raya Aidilfitri!

 

2. 2025 PREMIUM PAID AND ANNUAL STATEMENT are now available in e-Connect for download. Find out more here.

 

3. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

4. We encourage you to take precautions when giving out any confidential information over the Internet. You will not be asked to provide personal details online to access our product information.

Everyone has a story worth celebrating.

These are the journeys of our customers who have faced challenges, taken bold steps, and made an impact in their own unique ways – with Great Eastern by their side.

From overcoming adversity to building brighter futures and protecting what matters most – each story is honoured.

Discover how they continue to #ReachforGreat every day, and let their journeys inspire your own.

 

Discover the great stories of everyone