1. If you are affected by flood and hold an eligible policy with us, please click here to submit your claim.

 

2. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

3. We encourage you to take precautions when giving out any confidential information over the Internet. You will not be asked to provide personal details online to access our product information.

 

4. We have updated our Customers’ Personal Data Protection Notice to ensure greater transparency and control over your personal data. We remain committed to protecting your privacy and ensuring your personal data is managed responsibly and securely. You can view the full updated notice here.

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Awareness on Anti Bribery and Corruption

What is Corruption?

Corruption is the act of giving or receiving of any gratification or reward in the form of cash or in-kind of high value for performing a task in relation to his/her job description.

Anti Bribery and Corruption Law in Malaysia

Section 17A of the Malaysian Anti-Corruption Commission Act 2009 (MACC Act) represents a significant development in the nation’s effort towards combatting corruption.

The provision of section 17A under the MACC Act, establishes the principle of a commercial organization’s criminal liability (corporate liability) for the corrupt practices of its employees and any person(s) associated with the commercial organization in cases where such corrupt practices are carried out for the organization’s benefit or advantage.

Great Eastern Entities’ Stance

Great Eastern Entities takes a zero-tolerance approach to bribery and corruption and are committed to act professionally, fairly and with integrity, honesty and ethical manner in all business dealings and relationships. Great Eastern Entities prohibit bribery and corruption in business dealings, whether they take place directly or indirectly.

Reporting and Escalation

You may raise concerns relating to violations of any suspected bribery, improper or reportable conduct issue at whistleblow@greateasternlife.com ("Whistleblowing Channel")

What are your responsibilities?

  • Great Eastern Entities required all customers to comply with Anti-Bribery and Corruption Law and must not offer, give, solicit, or accept any bribes, facilitation payments, or improper advantages in dealing with Great Eastern Entities or its representatives. 
  • Ensure that any third parties acting on your behalf also comply with these principles. 
  • Avoid any activity that could be perceived as influencing underwriting, claims processing, or policy issuance through improper means.


Useful Links

(a) Malaysian Anti-Corruption Commission Website

SPRM

(b) Great Eastern Corporate Policy Statement

Anti-Bribery and Corruption Policy Statement

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  External Link Notification

This link will bring you to a third-party website which Great Eastern has no control ("3rd Party Website"). Any use of the 3rd Party Website will be subject to and any information you provide will be governed by the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security.

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