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New Customers Financial Review terms and conditions

1. Great Eastern’s 'New Customers Financial Review' campaign is for new-to-Great Eastern policyholders between the ages of 18 to 54 (based on age next birthday) who had purchased a policy from The Great Eastern Life Assurance Company Limited (“GELS”) on or before 30 April 2023.

2. Policyholders who are eligible for the campaign will be notified via electronic Direct Mailer (eDM) on the first week of every month.

3. Only Policyholders who have given their marketing consent to Great Eastern will receive the notification.

Promotion incentives for purchase of new policy

4. This promotion is open to eligible policyholders between the ages of 18 to 54 only (based on age next birthday) who purchase a qualifying plan with a minimum qualifying premium as described below from GELS.

Qualifying Plans Qualifying Annualised Premium#
Per Plan
Selected new Life regular premium plans

Minimum of S$2,000*
[applicable to customers who receive eDM from May 2023 onwards]

* For customers who receive eDM on/before April 2023, the min. qualified annualised premium is S$1,500

10,000 GREAT Dollars
(worth S$100)

Selected Accident & Health regular premium plans

Minimum of S$400

3,000 GREAT Dollars
(worth S$30)

# including GST and after any premium discounts.

Qualifying Annualised Premium for Regular Premium plans with less than 10 years payment term, e.g. GREAT Wealth Multiplier 3 (5 years payment term), GREAT Lifetime Payout 2 Special (3 years payment term), will be based on weighted annualised premium.

See below table on how to calculate Weighted Annualised Premium.

Premium payment term (years) Multiply factor on Annualised Premium Premium payment term (years) Multiply factor on Annualised Premium
3 30% 7 70%
4 40% 8 80%
5 50% 9 90%
6 60% 10 & above 100%


Plan Annualised Premium Total Weighted Premium used to calculate rewards amount Rewards
GREAT Wealth Multiplier 3 
(5 years payment term)
S$3,600 S$1,800   [50% of S$3600] Not eligible
GREAT Wealth Multiplier 3 
(5 years payment term)
S$4,000 S$2,000   [50% of S$4000] S$100 worth of rewards
GREAT Lifetime Payout 2 Special (3 years payment term) S$7,000 S$2,100   [30% of S$7000] S$100 worth of rewards

^These examples are for customers who received eDMs from May 2023 onwards. 


5. The following plans will not constitute as Qualifying Plans for this Promotion:

  • GREAT SupremeHealth series
  • GREAT TotalCare and GREAT TotalCare Plus
  • Government Scheme plans (e.g. CareShield Life, Dependants’ Protection Scheme)
  • CareShield series (e.g. GREAT CareShield)
  • All Single Premium and Recurrent Single Premium Plans

6. Paymode for all qualifying plans can be on a monthly, quarterly, half yearly or yearly payment frequency.

7. Plans paid using CPF funds will not qualify for the Rewards.

8. The plan will need to be in force within 14 days from the Promotion end date.

For example,

eDM is received by policyholders on Promotion End Date
(valid till the end of the 4th month from the receipt of eDM/SMS by policyholders)
New Policy latest in-force by date
1 May 2023 31 August 2023 14 September 2023


9. Each policyholder is only entitled to receive one reward for each of the two categories of qualifying plans, regardless of the number of plans purchased.

10. This promotion is not transferrable and not valid with other offers or promotions held by GELS unless otherwise stated.

11. In the event that any duplicate Reward is made or if the policy is cancelled within the free-look period, GELS reserves the right to recover the full value of the Reward (or duplicate Reward, as the case may be) from the Policyholder.

12. GREAT Dollars will be credited into the Eligible Policyholder’s account within 2 months after the Promotion end date, and after the 14-day free look period.

13. Eligible Policyholders are required to download the Great Eastern Rewards mobile application and register for an account using a valid email address in order to receive the Great Dollars.

14. GELS reserves the right to vary the terms and conditions or withdraw this Promotion at any time without prior notice. The decision of GELS on all matters relating to this Promotion shall be final and binding on all customers.

15. The terms and conditions of this Promotion shall be governed by and interpreted in accordance with Singapore law. The courts of Singapore shall have exclusive jurisdiction over any disputes arising from the terms and conditions, including the validity and enforceability thereof.