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The Role of Customers in Supporting Anti‑Fraud Strategies

Peduli dan Waspada Terhadap Fraud

Fraud or fraudulent activities continue to evolve with various schemes that may target you. As part of our commitment to the principle of zero tolerance toward fraud and the implementation of our Anti‑Fraud Strategy, we emphasize the importance of awareness and preventive actions.

The implementation of the Anti‑Fraud Strategy is not only the responsibility of financial institutions but also requires the active participation of customers. With the right awareness and actions, customers can play a key role in preventing fraud.

What Can You Do?

  • Use Official Channels: Contact Great Eastern Life Indonesia through the following channels:
    • WhatsApp: 0811 956 3800
    • Phone: 021 2554 3800
    • Email: wecare-id@greateasternlife.com
  • Educate Yourself:
    • Learn about insurance products and services thoroughly.
    • Familiarize yourself with common fraud schemes and warning signs.
  • Report Suspicious Activity:
    • If you encounter any suspicious activity, report it immediately to our team.

 

Benefits of Taking an Active Role:

  • Protect yourself and your family from potential losses.
  • Help create a safer financial ecosystem.
  • Support the company in maintaining the integrity of its services.

With these simple steps, you are contributing to the creation of a transparent and secure financial service environment. Together with Great Eastern Life Indonesia, we can go further. Be Great, Reach for Great!

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Copyright © 2026 Great Eastern Holdings Limited (Reg No 1999 03008M)  | Great Eastern Life Indonesia is licensed and supervised by the Financial Services Authority
 
Copyright © 2026 Great Eastern Holdings Limited (Reg No 1999 03008M)  | Great Eastern Life Indonesia is licensed and supervised by the Financial Services Authority