Customer Services and Support

Useful forms for HR Managers:

• To inform us of employee joining or leaving your company, please download: Group Insurance Employee Movement Form (XLS)
• For employees who require underwriting, please download: Personal Health Declaration Form (PDF)
• To inform us of the authorised signatories of your company, please download: MAS314 Authorised Signatory Form (PDF)
   

For HR managers and Members: to submit a claim on your Group Insurance policy, please download and complete the relevant forms below

Life claims

• Group Death Claim Form (PDF)
• Group Terminal Illness Claims Form (PDF)
• Group Total & Permanent Disability Claim Form (PDF)

Medical claims

• Group Dental Claim Form (PDF)
• Group Hospital and Surgical Claim Form (PDF)
• Group Outpatient Clinical Claim Form (PDF)
• Group Personal Accident Claim Form (PDF)
• Group Students Accident Protector Claim Form (PDF)

For detailed information on how to file a medical claim: Procedures to File a Medical Claim (PDF)

Panel GP Listing

Members can enjoy cashless medical services at the respective panel GP clinics listed here.

Great Platinum Benefits

• SupremeCare (PDF) via Great Benefits App

Great Employee Benefits Plus

• SupremeCare (PDF) via Great Benefits App _{(For Policies incepted before 01 July 2023)}
• IHP (PDF) via Great Med+ App _{(For Policies incepted on/after 01 July 2023)}

Great Employee Benefits

• GreatCare (PDF) via Great Benefits App 

Great Health Corporate App - DA Adept

• Live Great Panel (PDF)
• Great Life Panel (PDF)

Great Benefits App - Alliance

• SupremeCare (PDF)
• GreatCare (PDF)

GreatMed+ App - IHP

• GreatMed+ (PDF)

Panel Dental Listing

Members can enjoy cashless medical services at the respective panel dental clinics listed here.

• Alliance (PDF)
• DA Adept (PDF)
• IHP (PDF)

Retail Policies Claims

Claim form for the retail policies listed here.

• Great Value Protector (PDF)