Customer Services and Support
Useful forms for HR Managers:
- To inform us of employee joining or leaving your company, please download: Group Insurance Employee Movement Form (XLS)
- For employees who require underwriting, please download: Personal Health Declaration Form (PDF)
- To inform us of the authorised signatories of your company, please download: MAS314 Authorised Signatory Form (PDF)
For HR Managers, Members: Different types of claim forms and instructions on how to file a medical claim. To submit a claim on your Group Insurance policy, kindly download and complete the respective forms below.
- Group Death Claim Form (PDF)
- Group Terminal Illness Claims Form (PDF)
- Group Total & Permanent Disability Claim Form (PDF)
- Group Dental Claim Form (PDF)
- Group Hospital and Surgical Claim Form (PDF)
- Group Outpatient Clinical Claim Form (PDF)
- Group Personal Accident Claim Form (PDF)
- Group Students Accident Protector Claim Form (PDF)
For detailed information on how to file a medical claim: Procedures to File a Medical Claim (PDF)
Members can enjoy cashless medical services at the respective panel GP clinics listed here.
- PrimeCare Dental (PDF)
- GreatCare (PDF)
- SupremeCare (PDF)
- Great Life (PDF)
- Live Great (PDF)
Retail Policies Claims
Claim form for the retail policies listed here.
- Great Value Protector (PDF)