Customer Services and Support


Useful forms for HR Managers:

Claims


For HR managers and Members: to submit a claim on your Group Insurance policy, please download and complete the relevant forms below

Life claims

Medical claims

For detailed information on how to file a medical claim: Procedures to File a Medical Claim (PDF)

Panel GP Listing

Members can enjoy cashless medical services at the respective panel GP clinics listed here.

Great Platinum Benefits

Great Employee Benefits Plus

  • SupremeCare (PDF) via Great Benefits App (For Policies incepted before 01 July 2023)
  • IHP (PDF) via Great Med+ App (For Policies incepted on/after 01 July 2023)

Great Employee Benefits

Great Health Corporate App - DA Adept

Great Benefits App - Alliance

GreatMed+ App - IHP

Panel GP Listing

Panel Dental Listing

Members can enjoy cashless medical services at the respective panel dental clinics listed here.

Retail Policies Claims

Claim form for the retail policies listed here.