Customer Services and Support

Useful forms for HR Managers:

To inform us of employee joining or leaving your company, please download:
1. Movement Update Template for Group Packaged Plans (XLS)
2. Movement Update Template for Group Customised Plans (XLS)
For employees who require underwriting, please download: Personal Health Declaration Form (PDF)
To inform us of the authorised signatories of your company, please download: MAS314 Authorised Signatory Form (PDF)

Claims

Medical and Life Claims

For HR managers and Members: to submit a claim on your Group Insurance policy, please download and complete the relevant forms below

Life Claims	Group Death Claim Form (PDF)
	Group Terminal Illness Claims Form (PDF)
	Group Total & Permanent Disability Claim Form (PDF)

Medical Claims	Group Dental Claim Form (PDF)
	Group Hospital and Surgical Claim Form (PDF)
	Group Outpatient Clinical Claim Form (PDF)
	Group Personal Accident Claim Form (PDF)
	Group Students Accident Protector Claim Form (PDF)

For detailed information on how to file a medical claim: Procedures to File a Medical Claim (PDF)

Panel GP Listing

Members can enjoy cashless medical services at the respective panel GP clinics listed here.

Great Platinum Benefits

SupremeCare (PDF) via Great Benefits App

Great Employee Benefits Plus	SupremeCare (PDF) via Great Benefits App _{*For Policies incepted before 01 July 2023}
	IHP (PDF) via Great Med+ App _{For Policies incepted before 01 July 2023}*