Customer Services and Support

Useful forms for HR Managers:

To inform us of employee joining or leaving your company, please download:
1. Movement Update Template for Group Packaged Plans (XLS)
2. Movement Update Template for Group Customised Plans (XLS)
For employees who require underwriting, please download: Personal Health Declaration Form (PDF)
To inform us of the authorised signatories of your company, please download: MAS314 Authorised Signatory Form (PDF)

Forms

Please download and complete the relevant forms below

Life Claims	Group Death Claim Form (PDF)
	Group Terminal Illness Claims Form (PDF)
	Group Total & Permanent Disability Claim Form (PDF)

Medical Claims	Group Dental Claim Form (PDF)
	Group Hospital and Surgical Claim Form (PDF)
	Group Outpatient Clinical Claim Form (PDF)
	Group Personal Accident Claim Form (PDF)
	Group Students Accident Protector Claim Form (PDF)

Retail Policies	Group Mortgage Insurance Policy - Credit Card Authorisation Form (PDF)
	Group Mortgage Insurance Policy - Application for Change Form (PDF)
	Group Mortgage Insurance Policy - Death Claim Form (PDF)
	Group Mortgage Insurance Policy -Terminal Illness Claim Form (PDF)
	Group Mortgage Inusurance Policy - Total & Permanent Disability Claim Form (PDF)

For detailed information on how to file a medical claim: Procedures to File a Medical Claim (PDF)

Panel GP Listing

Members can enjoy cashless medical services at the respective panel GP clinics listed here.

Great Platinum Benefits

SupremeCare (PDF)

Great Employee Benefits Plus

IHP - SG (PDF)

IHP - MY (PDF)

Great Employee Essential

IHP - SG (PDF)

IHP - MY (PDF)

Great Employee Prestige

IHP - SG (PDF)

IHP - MY (PDF)

Great Health Corporate App - DA Adept	Live Great Panel (PDF)
	Great Life Panel (PDF)

Great Benefits App - Alliance	SupremeCare (PDF)
	GreatCare (PDF)

GreatMed+ App

IHP - SG (PDF)

IHP - MY (PDF)

Panel GP Listing - Fullerton

Fullerton (PDF)

Panel Dental Listing

Members can enjoy cashless medical services at the respective panel dental clinics listed here.

Alliance (PDF)

DA Adept (PDF)

IHP (PDF)