Customer Services and Support


Useful forms for HR Managers:

Claims


For HR managers and Members: to submit a claim on your Group Insurance policy, please download and complete the relevant forms below

Life claims

Medical claims

For detailed information on how to file a medical claim: Procedures to File a Medical Claim (PDF)

Panel GP Listing

Members can enjoy cashless medical services at the respective panel GP clinics listed here.

Great Platinum Benefits

Great Employee Benefits Plus

  • SupremeCare (PDF) via Great Benefits App (For Policies incepted before 01 July 2023)
  • IHP (PDF) via Great Med+ App (For Policies incepted on/after 01 July 2023)

Great Employee Benefits

Great Health Corporate App - DA Adept

Great Benefits App - Alliance

GreatMed+ App - IHP

Panel Dental Listing

Members can enjoy cashless medical services at the respective panel dental clinics listed here.

Retail Policies Claims

Claim form for the retail policies listed here.