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Make a terminal illness claim

Follow these steps to make a claim.

Step 1: Download and complete these documents

  1.     Terminal Illness Claimant's Statement
  2.     Doctor's Statement for Terminal Illness
  3.     Clinical Abstract Application Form

How to apply for the Doctor's Statement

Download and print the relevant Doctor's Statement template (as above) to be completed by the attending medical specialist in the relevant field. You will be required to pay a fee for the application. Depending on the type of hospital, the process will be different.

For restructured hospital (public hospital), apply through the hospital's Medical Report Office (MRO). This may take approximately 6-8 weeks.

For private hospital, pass the doctor's statement to your attending doctor to complete during your visit.

Step 2: Submit your documents

a. Your Great Eastern Financial Representative

b. Customer Service Centre

c. By post:

Attention to: Life Claim Department

The Great Eastern Life Assurance Company Limited

1 Pickering Street
Great Eastern Centre #01-01
Singapore 048659

How to check your claim status  

For General Insurance claims, visit our General Insurance claims page.