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Death Claim

Simply follow these steps to make a claim.

Step 1: Prepare the required documents

(a) Download these documents

  1. Claimant's Statement
    To be completed by named beneficiary, appointed executor of the deceased's estate or immediate family member.

  2. Clinical Abstract Application
    This form provides us with your consent to attain your medical information from the hospital on your behalf.

  3. Doctor’s Statement
    This document is required if the death occurred overseas, to be completed by the last doctor who attended to the deceased person.

(b) Attach supporting documents

1. Certified true copy of a Death Certificate


  • For all deaths that occurred in Singapore, please submit a copy of the Death Certificate (hardcopy or digital) at our Customer Service Centre or through a Financial Representative.

  • For overseas deaths, please certify the original Death Certificate at the Singapore Embassy or Notary Public of the Country where Life Assured passed away.

2. NRIC / Passport of Claimant

3. Police report and newspaper clipping (if the death was due to accidental or unnatural causes)


4. Last Will of deceased (if deceased left a last Will)


5. Letter from the Immigration and Checkpoint Authority (ICA) (for Singaporeans or Permanent Residents overseas death only):


  • This document confirms the declaration/surrender of the Singapore IC, Passport and overseas Death Certificate by the next-of-kin.

    *For deaths that occurred outside of Singapore, the deceased’s next of kin will need to report the death to the Registry of Births & Deaths in Singapore at ICA.


Step 2: Submit your documents

 a. Your Great Eastern Financial Representative

 b. Customer Service Centre

 c. By post:


Attn: Life Claim Department

The Great Eastern Life Assurance Company Limited

1 Pickering Street

Great Eastern Centre #01-01

Singapore 048659

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