Integrated Shield & supplementary plans: What to do if you need medical attention?

Getting the best coverage from your Integrated Shield and supplementary plans

Being in good health is key to leading a quality life. However, there may be times when medical care is required due to unforeseen ailments and illnesses. We are here to help you ease through your medical needs, so that you can focus on your recovery.

Here’s what you should know about getting the best coverage from your plan:

• Integrated Shield coverage is added on top of your MediShield Life coverage.
• All Integrated Shield plans, when bundled with a supplementary plan, will require a minimum of 5% co-payment to help insurance premiums remain affordable in the long-term.
• Do read your policy documents for coverage on the treatment you seek and the ward you are entitled to.
• Get complete assurance by applying for pre-approval from us to determine that your planned medical treatment or prescribed medication is covered.

Having Integrated Shield coverage may help cover majority of the hospitalisation costs you may incur in your lifetime. However it’s prudent to consider expanding your health insurance portfolio to ensure that your healthcare expenses are well taken care of without worrying about depleting your personal savings to recover and remain healthy.

Your health insurance portfolio can provide financial support for key health-related events:

The GREAT Medical Care Concierge -  exclusively for our GREAT SupremeHealth customers

Enjoy dedicated support through our in-house concierge service, GREAT Medical Care Concierge giving you seamless guidance and coordination throughout your healthcare journey:

• Access to over 600 Panel Specialists at Partnering Hospitals across all available specialties in Singapore
• Priority appointment booking at both Private and Restructured Hospitals for timely and coordinated care
• Guidance on policy coverage and treatment options to help manage your out-of-pocket expenses
• Pre-Authorisation of medical bills so you know what is covered before treatment commences treatment

Disclaimer: 

This advertisement has not been reviewed by the Monetary Authority of Singapore.

The information presented is for general information only and does not have regard to the specific investment objectives, financial situation or particular needs of any particular person.

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC).  Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact us or visit the Life Insurance Association (LIA) or SDIC websites (www.lia.org.sg or www.sdic.org.sg).

Information correct as at 1 October 2025.