Services for Corporate Solution Customer

Procedures for Submitting Information Requests and Complaints

Policyholders can contact us in various ways:

• Contact our Customer Contact Center telephone service at the
  telephone number:(021) 2554 3800 (Monday-Friday, 09.00 am - 05.00 pm)
  
• Contact Great Eastern Life Indonesia WhatsApp at  +62 811 956 3800
• Send an email via our Customer Contact Center service at wecaregroup-ID@greateasternlife.com
  
• Complete and sign the Complaint Submission form and send it by mail to the address:
  
  Great Eastern Life Indonesia
  Menara Karya Floor 5 and 10
  Jl.HR Rasuna Said Kav X-5 No. 1-2
  South Jakarta 12950

Download here for claim submission needs:

• Group Insurance Customer Claim Form

Jika Anda memiliki pertanyaan tentang berbagai program perlindungan terbaik bagi karyawan Anda atau ingin dihubungkan dengan tenaga pemasaran kami, Anda bisa mengisi formulir kontak di sini agar pertanyaan Anda dapat disampaikan kepada tenaga pemasaran kami.

Terima kasih atas minat Anda terhadap produk Great Eastern Life Indonesia.