⚠️ ALERT: We have been alerted to calls from people posing as Great Eastern staff or agents on matters regarding CareShield Life. Please do not respond to such calls or divulge any personal information. 

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Improving people's lives on a new level

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Customer engagement

We are continuously improving our products and processes to bring our customers more value and provide a more seamless and intuitive experience.

 

Customer engagement

A better, smarter Great Eastern app

With the newly enhanced Great Eastern app, our customers have access to financial planning solutions, policy statements and many more services in just a few taps

A better, smarter Great Eastern App

Other initiatives

  • Introducing digital solutions such as remote advisory services, digital signing and the new Great Eastern app

  • Launching the first predictive underwriting model in Singapore for life insurance products to reduce the time required for underwriting and deliver prompt underwriting decisions to our customers

  • Expanding our e-payment capabilities to allow customers to pay digitally for our premium collections

  • Establishing a direct online sales platform for products that do not require advisory services

  • Updating our Health Connect website to allow GREAT SupremeHealth customers to make specialist appointments at any time

Explore other sustainability initiatives