1. For Life Insurance Medical Repricing queries, contact our Careline team at +603-48133928 from Monday to Friday, 8.30am to 5.15pm (except Public Holiday).
2. For General Insurance Medical Repricing queries (Easi Health and Easi HealthCare), contact our Careline team at +603-42598900 from Monday to Friday, 8.30am to 5.15pm (except Public Holiday).
2. As part of Bank Negara Malaysia’s (BNM) ongoing efforts to ensure that all Insurance and Takaful industry players uphold their commitments and deliver services as outlined in their Customer Service Charter (CSC), both BNM and the Boards and Management Committees of the Associations (MTA/LIAM/PIAM) have approved the appointment of NielsenIQ Malaysia as the research agency to conduct the Customer Satisfaction Survey (CSS) 2024/25. Please visit our Announcement page for more information.
1. *Guaranteed acceptance with no medical underwriting is available during Special Promotion period only. Kindly refer to your servicing intermediary on the availability of the promotion.
2. Customers with an existing hospitalisation benefit in their Group Multiple Benefits Insurance Scheme (GMBIS) plan are allowed to purchase this rider up to 0.1% of their basic sum assured, while those without an existing hospitalisation benefit in their GMBIS plan are allowed to purchase this rider up to 0.2% of their basic sum assured
3. Disclaimer: The information provided in this page is not an insurance contract. The descriptions of cover are a brief summary for quick and easy reference. Please refer to the Product Brochure, Product Disclosure Sheet, Policy Contract and FAQ for more information on the insurance plan. The Advanced Hospitalisation Income Benefit Rider is underwritten by Great Eastern Life Assurance (Malaysia) Berhad.