1. Great Eastern nationwide Customer Service Centres (except Sabah) and Customer Service Careline will be closed at 1.00pm on 24/12/2025 (Wednesday) in conjunction with the Christmas holiday. The Sabah branch will be closed from 8.30am to 5.15pm on 24/12/2025 (Wednesday). We will resume business as usual on 26/12/2025 (Friday). We apologise for any inconvenience caused.
2. If you are affected by flood and hold an eligible policy with us, please click here to submit your claim.
3. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!
4. We have updated our Customers’ Personal Data Protection Notice to ensure greater transparency and control over your personal data. We remain committed to protecting your privacy and ensuring your personal data is managed responsibly and securely. You can view the full updated notice here.
1. *Guaranteed acceptance with no medical underwriting is available during Special Promotion period only. Kindly refer to your servicing intermediary on the availability of the promotion.
2. Customers with an existing hospitalisation benefit in their Group Multiple Benefits Insurance Scheme (GMBIS) plan are allowed to purchase this rider up to 0.1% of their basic sum assured, while those without an existing hospitalisation benefit in their GMBIS plan are allowed to purchase this rider up to 0.2% of their basic sum assured
3. Disclaimer: The information provided in this page is not an insurance contract. The descriptions of cover are a brief summary for quick and easy reference. Please refer to the Product Brochure, Product Disclosure Sheet, Policy Contract and FAQ for more information on the insurance plan. The Advanced Hospitalisation Income Benefit Rider is underwritten by Great Eastern Life Assurance (Malaysia) Berhad.
This link will bring you to a third-party website which Great Eastern has no control ("3rd Party Website"). Any use of the 3rd Party Website will be subject to and any information you provide will be governed by the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security.