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Stress management

Week 5: Is communication causing you stress?

It’s not just what you say, it’s the way that you say it. In this week's programme, find out how communication skills and body language will help you get your message across effectively at work and at home.

Step 1: Find your communication style

How you communicate greatly influences how others perceive you, and effective communication will reduce the level of stress you feel when tackling an issue or challenge. To find out which of the three key types of communicators you are, simply take this short questionnaire. We’ll then guide you through the stress management techniques that suit your communication style.
  • Question 1
    An exciting new project is briefed in at work and you are super keen to join the project team. What do you do?
    A) I wait for my boss to invite me onto the project team. My boss knows that my skills are perfect for this type of work.
    B) I head straight to my boss’ office and demand that I take the lead on the project based on my experience and skillset.
    C) I email my boss and request to work on the project, listing out my skills and achievements.
    Pick One
  • Question 2
    You give up your seat on the subway for a pregnant lady, only to have a rude teenager push in and take it. What do you do?
    A) I glare at them hoping they will take the hint and get up.
    B) I demand they stand up and show respect to the passengers in need.
    C) I ask them whether they noticed that the seat is reserved for elderly people and pregnant women.
    Pick One
  • Question 3
    Your brother and sister are expecting you to host a family dinner for your mother’s birthday, even though you hosted the past three dinners. What do you do?
    A) Host it anyway, because I love my mum and I don’t want to make a scene on her birthday.
    B) I send my siblings an ultimatum via email saying this will be the last family event at my place. It is their turn to cook and clean
    C) I organise a coffee with my siblings and explain how I’d like us all to take turns hosting family dinners. It’s time to share the load.
    Pick One
  • Question 4
    You feel unsupported by your partner as the housework is piling up and you’re expected to clean up the mess. What do you do?
    A) I let the mess pile up and see if my partner notices.
    B) I hand my partner a broom and a mop as soon as he or she gets home from work
    C) I prepare a cleaning roster and tell my partner to agree to a weekly chore list.
    Pick One
  • Question 5
    It’s the weekend and you buy a new TV, but when you get home it doesn’t seem to work. What do you do?
    A) I call the company and ask when it’s convenient for someone to come and look at it.
    B) I call the company and demand that they someone immediately to come and fix.
    C) I call the company and request them to send someone to come and look at the TV during business hours.
    Pick One
  • Print

Step 2: Download your week 5 recommendations

What you'll find inside:

  • Techniques to achieve stress-free interaction
  • Spotting the signs of good and bad communication
  • A communication chart to measure your successes
  • How to talk your way out of conflict.
Download Now, it's Free!
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