1. Great Eastern nationwide Customer Service Centres (except Sabah) and Customer Service Careline will be closed at 1.00pm on 24/12/2025 (Wednesday) in conjunction with the Christmas holiday. The Sabah branch will be closed from 8.30am to 5.15pm on 24/12/2025 (Wednesday). We will resume business as usual on 26/12/2025 (Friday). We apologise for any inconvenience caused.

 

2. If you are affected by flood and hold an eligible policy with us, please click here to submit your claim.

 

3. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

4. We have updated our Customers’ Personal Data Protection Notice to ensure greater transparency and control over your personal data. We remain committed to protecting your privacy and ensuring your personal data is managed responsibly and securely. You can view the full updated notice here.

Reach for Great Parenting

Parenting is one of the most rewarding experiences of a lifetime. It brings immense joy and excitement. But it is also no easy feat. It does come with a great deal of responsibility, patience and hard work. And at times, it can feel like you’re falling short.

But here’s the thing: you don’t have to be perfect to be a great parent. Sometimes, great moments can be born out of your parenting ‘imperfections’. Other times, all you need is a little help and support. And that's where we come in – to safeguard your family, including your little ones, from life's uncertainties. Let’s #ReachforGreat together, so that you can enjoy the ride of parenting.

Let our financial solutions help you be the best parent you can be