Annual General Meeting (AGM) 2024

For more information on our AGM, please click here.

Self-service guides

Claims

Digital services

Documents and letters

Government-related schemes

Health Connect

Insurance guides

Investment-linked

Loans

Par funds updates

Payment

Personal details

Policy assignment

Policy benefits

Policy data

Policy nomination

Policy reinstatement

Purchase of insurance

Rewards and promotions

Sign-in account

Surveys

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Claims

Careshield and Eldershield

Includes claims when Activities of Daily Living become challenging

Critical illness

Includes claims for major critical, child- and female-related diseases

Death

Includes claims when a loved one passes on

Disability

Includes claims for total and permanent disability, disability income and long-term care

Maid and foreign workers

Includes claims for your maid’s medical treatment, hospitalisation, or death

Medical and hospitalisation

Includes claims for pre-and post-hospitalisation treatment and doctor visits, and how to apply for a Pre-Authorisation Certificate (PAC)

Motor accident

Includes claims for vehicle accident or windscreen damage

Personal accident

Includes claims for fractures, burns, dengue, and more due to accident

Personal or public liability

Includes claims for injury or damage incurred to a third party

Property damage

Includes claims for property damage and losses

Retrenchment

Includes claims for retrenchment or unemployment

Terminal illness

Includes claims for end-stage diseases certified by a doctor

Travel

Includes claims for unforeseen travel inconveniences such as baggage delays, loss of belongings and medical expenses

Work injury

Includes claims for accidents or diseases contracted during work

Digital services

Digital services overview

Take advantage of Great Eastern digital services to understand your coverage and carry out policy transactions online.

Health Connect

Health Connect overview Let us start on your medical journey by recommending the right Panel Specialist.

Loans

Repay a policy loan

Par funds updates

Understanding the Par funds Great Eastern Life Participating Funds Update

Payment

Automatic Premium Loan (APL)

Cashflo card

Payment frequency or method

Payer

Payouts

Premium payment

Goods and Services Tax (GST) Rate Change Goods and Services Tax (GST) rate change

Personal details

Tax residency self-certification Includes forms for tax residency self-certification.
Update contact details How to change personal details such as mobile number, email, and addresses.
Update specimen signature How to change the specimen signature for your policies.

Policy assignment

Assign policy to new owner An absolute Assignment is a transfer of ownership from the Assured (Assignor) to another person or institution (Assignee).

Policy benefits

Cash benefits

Coverage benefits

Maturity

Policy data

Consolidate your financial data from other institutions With a few easy steps, the Great Eastern App can help you save time as you consolidate your financial information in one single platform.
Make financial planning with your Financial Representative easy Customers do not need to retrieve all the hardcopy insurance contracts for the Financial Representative to perform financial planning.

Policy reinstatement

Rewards and promotions

Surveys

Travel Insurance Claims Survey Survey for invited customers, who have just undergone a travel insurance claims experience with Great Eastern
Maturity Rollover (MRO) Survey Survey is for invited customers to join our design testing sessions.
Great Eastern Profiling Survey This survey is only open to invited respondents
Great Supreme Health Claims Survey Survey for invited customers to understand their experience when filing a Great Supreme Health claim.
Great Supreme Health Purchase Experience Survey Survey for invited customers to understand their experience when purchasing their Great Supreme Health policy.
Policy Nomination Survey Survey for invited customers to gather their understanding and experiences with insurance policy nomination.
Great Eastern ILP Servicing Survey Survey for invited customers to understand their experience when performing transactions related to their ILP policy.
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Digital services overview

Repay a policy loan

Customer service staff

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