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Change premium payment frequency or method

Use the Great Eastern app to change payment method or frequency.

Great Eastern app

Step 1. Select “Payment” from the “Services” tab.

Step 2. Select “Change payment frequency” or “Change payment method”.

Step 3. Select the policy for “Change payment frequency” or “Change payment method”.

Step 4. Select a desired payment frequency or payment method.

Step 5. Confirm your payment details before submitting.

This may be due to one of the following reasons:

  • The policy has no more future premiums expected.
  • The policy is under trust.
  • The policy has GIRO or credit card deductions in progress.
  • There are payment arrears in your ILP policy.

New premium amount maybe slightly different due to rounding or premium estimation is based on previous year premium amount.

Your policy might not support all payment frequencies. Refer to your policy illustration document for more details.

The effective date for your change may not be immediate. You can refer to the effective date in the request notification in the Great Eastern app. In the meantime, please continue to pay your premium on the stated due date.

This may be due to one of the following reasons:

  • The policy has no more future premiums expected.
  • The policy is under trust.
  • The policy has GIRO or credit card deductions in progress.
  • Currently, only policies with premiums in SGD are allowed.
  • Your policy only accepts payment from CPF-OA, CPF-SA, or SRS.

Credit card payment is not supported for policies purchased before 1 July 2014.

Credit cards other than the OCBC GE Cashflo credit card are not supported for policies purchased before 15 October 2020.

We are working to include GIRO DDA subscription with OCBC and other participating banks in a future release.

No, please ensure you pay for your premiums using your personal credit card to avoid any rejection from the bank.

eConnect

  1. Click on [My Service Request].
  2. Select [Change Payment Frequency] and follow the step-by-step guide.