Health Connect

Our panel specialists are carefully selected based on their years of experience, preferably more than 5 years, clean professional track record of providing quality service to patients and reasonable fee structures in alignment with MOH guidelines.

Our customers have access to more than 4,000 specialists of over 25 different specialties. This includes all the relevant specialists in restructured hospitals and more than 700 specially selected private specialists and still expanding.

To provide our customers with access to a greater choice of doctors, Great Eastern will be introducing the Extended Panel providers (EP) to our Health Connect Panel of Specialist Doctors, from 1 April 2022 onwards

A call-in service

Exclusively for GREAT SupremeHealth Customers
to help with your hospitalisation needs

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SPECIALIST APPOINTMENT

A selected panel of doctors across 20 different
medical specialties

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PRE-AUTHORISATION

Assessment of medical expenses before a hospital
admission for direct claim settlement with the hospital

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Great Eastern provides pre-authorization service to our GREAT SupremeHealth customers wherein the treatment expenses are approved before they undertake the treatment at the hospital/day surgery centre. This ensures complete peace of mind as pre-authorization guarantees the coverage of the eligible medical expenses in advance. Great Eastern pre-authorizes treatment expenses up to policy’s annual benefit limit at $1.5m for GREAT SupremeHealth P Plus plan.

Request for a Specialist Appointment via

Our Website

If you need to see a panel specialist, you may request for an appointment through our website, and we will liaise with our panel specialist directly. Once your booking is confirmed, we will send you an email and SMS within 3 working days.

Our Hotline at 6563 2233

If you prefer to speak to us directly, you may also call us to make an appointment for you.

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Get a Pre-Approval of your Eligible Medical Expenses via

Our Panel Specialists

You may ask your panel specialist to assist to request a pre-approval on your behalf when you are at the clinic. To see our list of specialists, click here.

Our Online Form download, fill in the online form and email it back to us at pre-authorisation@healthconnect.com.sg. We will let you know our assessment within three working days from the time of receipt of full and complete information for assessment. Once approved, you will be notified through email.

*Note:

- The pre-approval of your eligible medical expenses applies to a planned admission or surgery under our panel specialists, and will need to be issued prior to your hospitalisation.

- From 1 April 2021 onwards, GREAT TotalCare customers who are admitted into a hospital as a result of an Emergency which is consistent with the policy definition, will have the co-payment amount capped at $3,000 even if there is no certificate of pre-authorisation issued.

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Interested to join our panel?

If you are:

Accredited by Singapore Ministry of Health Specialists Accreditation Board (SAB) to practice as a specialist
Registered under the relevant specialty by the Singapore Medical Council (SMC)
Several years of experience, preferably more than 5 years
Clean professional track record of providing quality service to patients

Please email us at provider@adepthealth.com.sg